Get in Touch with LINGO

We'd love to hear from you! Whether you have questions, feedback, or just want to say hello, we're here to help make your journey amazing.

Trusted by 500+ Schools

NASA Scientist Founded

4.9/5 Student Rating

Trusted by 500+ Schools

NASA Scientist Founded

4.9/5 Student Rating

Send us a Message

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Other Ways to Reach Us

Email Us

hello@stemlingo.com

Visit Us

3100 Clarendon Boulevard, Suite 200 Arlington, Virginia 22201 United States

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Need Help? We’ve Got You Covered

Find quick answers about orders, subscriptions, and kit support below.

Shipping, Orders & General Questions

Delivery times, returns, age suitability, kit contents, and everything you need before purchasing.

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Subscription & Billing Support

Manage your subscription, update payment details, pause shipments, or explore plan options.

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Kit & Technical Assistance

Need help with a kit, video portal access, or missing components? Our team is ready to assist.

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Frequently Asked Questions

Everything you need to know before getting started.

Absolutely fine. LINGO kits are designed for beginners and guide students step-by-step through both building and programming.

Most learners complete their first working project even if they’ve never coded before. Each activity builds skills gradually, so confidence grows naturally.

LINGO kits are designed for ages 13 and older.

They are ideal for middle and high school students who are curious even if they are just getting started.

A Single Kit is a one-time, standalone build focused on a specific STEM concept.

The LINGO Subscription delivers a new hands-on STEM lesson and kit each month, intentionally designed to build skills progressively over time.

If you are looking to try LINGO, start with a Single Kit.

If you want structured, long-term skill development, the Subscription is the better choice.

Each kit includes all required physical components to build a fully working project.

Step-by-step guidance is included to support learners through the activity. A computer is required for programming.

Most students complete a kit in approximately 2–6 hours, depending on experience.

Some finish in one session, while others spread it across multiple days. The activities are designed to feel achievable, not overwhelming.

Each activity includes step-by-step video guidance inside the LINGO Portal. If your child needs additional help, email us at hello@stemlingo.com and our team will respond quickly to get them back on track.

We’re committed to helping every learner finish with confidence.

Subscribers receive a new lesson and kit each month. Plans are billed monthly or annually. You can cancel anytime from your account dashboard.

We stand behind every LINGO kit. If anything arrives missing or damaged, contact us and we will send a replacement right away.

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Get in Touch with LINGO